Last October we reserved a car through Enterprise and collected it from Locauto Rent-a-car at Pisa Airport in Italy. We took out Locauto’s own Zero Excess Package (ZEP) – at a cost of almost £300 – knowing we would be covered for any eventuality. Unfortunately, on a very wet day in Viareggio, as my husband was driving away from a parking space, an Italian woman drove around the corner and into the side of our car. (She was on her mobile phone and clearly not concentrating.) more >